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Sales Agreement

Sales Agreement

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1. PARTIES

This Agreement is entered into between the following parties under the terms and conditions specified below.

1.1 ’BUYER'; (hereinafter referred to as "BUYER" in the contract)

NAME - SURNAME:

ADDRESS:

1.2 ’SELLER’; (hereinafter referred to as "SELLER" in the contract)

NAME - SURNAME:

ADDRESS:

By accepting this agreement, the BUYER acknowledges that, upon confirming the subject order, they undertake to pay the order amount and any additional charges, such as shipping fees and taxes, if specified, and they have been informed about this in advance.

2.DEFINITIONS

In the implementation and interpretation of this agreement, the following terms and their explanations below shall apply:

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: The Law No. 6502 on Consumer Protection,

REGULATION: The Distance Contracts Regulation (Official Gazette: 27.11.2014/29188),

SERVICE: The subject of any consumer transaction made or to be made for consideration or benefit other than the supply of goods,

SELLER: The company that provides goods to the consumer within the scope of commercial or professional activities or acts on behalf of or on behalf of the entity providing the goods,

BUYER: The natural or legal person who acquires, uses, or benefits from a product or service for non-commercial or non-professional purposes,

SITE: The website belonging to the SELLER,

ORDERING PARTY: The natural or legal person who requests a product or service from the SELLER's website,

PARTIES: The SELLER and the BUYER,

CONTRACT: This agreement entered into between the SELLER and the BUYER,

GOODS: Refers to the movable property subject to purchase and intangible goods such as software, sound, image, etc., prepared for use in electronic media.

3.UBJECT

This Agreement regulates the rights and obligations of the parties in relation to the sale and delivery of the product, with the characteristics and sales price specified below, which the BUYER orders electronically from the SELLER's website, in accordance with the Law No. 6502 on Consumer Protection and the Distance Contracts Regulation.

The listed prices on the website are the sales prices. The announced prices and promises are valid until they are updated and changed. However, prices announced for a specified period are valid until the end of the specified period.

4.SELLER INFORMATION

Company Name

Address

Phone

Fax

Email

5.BUYER INFORMATION

Recipient for Delivery

Delivery Address

Phone

Fax

Email / Username

6.ORDERING PARTY INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email / Username

7 PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT

7.1The basic characteristics (type, quantity, brand/model, color, quantity) of the product(s) / item(s) / service, are published on the SELLER's website. If the Seller has organized a campaign for the relevant product, you can review the basic features of the product during the campaign period. The campaign is valid until the campaign end date.

7.2. The listed prices on the website are the sales prices. The announced prices and promises are valid until they are updated and changed. However, prices announced for a specified period are valid until the end of the specified period.

7.3. The total sales price, including all taxes, of the goods or services subject to the agreement is indicated below.

Payment Method and Plan

Delivery Address

Recipient for Delivery

Billing Address

Order Date

Delivery Date

Delivery Method

7.4. The shipping cost, which is the shipment expense for the product, will be paid by the BUYER.

8.VOICE INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email / Username

Invoice Delivery: The invoice will be delivered to the invoice address along with the order during the order delivery.

9.GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read and understood the basic characteristics of the product subject to the agreement, sales price, payment method, and delivery information provided on the SELLER's website and provided the necessary confirmation electronically. The BUYER also declares that they have correctly and completely obtained the required pre-information, including the address to be given by the SELLER before the conclusion of the distance sales contract, the basic characteristics of the ordered products, the total price of the products, including taxes, payment, and delivery information.

9.2. Each product subject to the agreement shall be delivered to the BUYER or the person/entity at the address indicated by the BUYER within the period specified on the SELLER's website, not exceeding 30 days, depending on the distance of the BUYER's place of residence. If the product cannot be delivered to the BUYER within this period, the BUYER shall have the right to terminate the contract.

9.3. The SELLER undertakes to deliver the product subject to the agreement in full, in accordance with the specified qualifications in the order, and with any warranty documents, usage manuals, and any other information and documents required by the job, in compliance with the legal requirements, accurately and honestly, to protect and improve the quality of service, to act with care and foresight during the performance of the job.

9.4. The SELLER may supply a different product of equal quality and price by notifying the BUYER and obtaining their explicit approval before the performance of the contractual obligations ends.

9.5. In the event that the fulfillment of the contract becomes impossible for the SELLER, the SELLER undertakes to notify the BUYER in writing within 3 days from the date of learning about this situation and refund the total price to the BUYER within 14 days.

9.6. The BUYER acknowledges and undertakes that in case the product price is not paid for any reason or is canceled in the bank records, the SELLER's obligation to deliver the product subject to the contract will end.

9.7. After the delivery of the product subject to the agreement to the BUYER or the person/entity at the address indicated by the BUYER, if the BUYER's credit card is used unfairly by unauthorized persons as a result of the unauthorized use of the credit card belonging to the BUYER, and if the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution, the BUYER agrees, declares, and undertakes to return the product to the SELLER within 3 days, together with the shipping cost belonging to the SELLER.

9.8. If the SELLER is unable to deliver the product within the agreed time due to force majeure or other reasons beyond the parties' control, the SELLER undertakes to inform the BUYER about this situation. The BUYER shall have the right to cancel the order, replace the product with its equivalent, if any, and/or extend the delivery period until the obstacle is removed. If the BUYER cancels the order, the total amount paid in cash by the BUYER will be refunded to the BUYER within 14 days. In case of payments made by the BUYER with a credit card, the product amount will be refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The reflection of the amount to the BUYER's accounts after the refund by the SELLER to the credit card is entirely related to the bank transaction process, and the BUYER acknowledges that the SELLER cannot be held responsible for any possible delays.

9.9. The SELLER has the right to contact the BUYER through the address, e-mail address, fixed and mobile phone lines, and other communication information specified in the registration form on the website or subsequently updated by the BUYER, for communication, marketing, notification, and other purposes. By accepting this agreement, the BUYER acknowledges and declares that the SELLER may conduct the above-mentioned communication activities.

9.10. The BUYER shall inspect the product/service before taking delivery and shall not accept damaged and defective products/services such as dented, broken, torn packaging, etc., from the shipping company. The received product/service shall be deemed undamaged and in good condition. After delivery, it is the BUYER's responsibility to protect the product/service with due care. If the right of withdrawal will be exercised, the product/service should not be used. The invoice must be returned.

9.11. In the event that the credit card holder used during the order does not match the BUYER or if there is a security vulnerability related to the credit card used in the order before the product is delivered to the BUYER, the SELLER may request the BUYER to submit identity and contact information of the credit card holder, the credit card's previous month's statement, or a letter from the cardholder's bank stating that the credit card belongs to them. The order will be suspended until the requested information/documents are provided by the BUYER, and if the mentioned requests are not met within 24 hours, the SELLER reserves the right to cancel the order.

9.12. The BUYER declares and undertakes that the personal and other information provided during the registration to the SELLER's website is accurate, and the BUYER shall indemnify the SELLER immediately and in cash for any damages the SELLER may suffer due to the falsity of such information, upon the SELLER's first notification.

9.13. The BUYER undertakes to comply with the provisions of the legislation while using the SELLER's website and not to violate them. Otherwise, all legal and criminal liabilities arising from such violations shall be solely and exclusively binding on the BUYER.

9.14. The BUYER shall not use the SELLER's website in any way that disrupts public order, violates general morality, disturbs or harasses others, or violates the rights of others, for an illegal purpose or in a way that infringes upon the material and moral rights of others. Additionally, the BUYER shall not engage in activities that prevent or complicate others' use of the services (spam, viruses, trojan horses, etc.).

9.15. Links to other websites operated by third parties, which are not under the control of the SELLER, may be provided on the SELLER's website. These links are provided to the BUYER for ease of navigation and do not imply any endorsement of any website or any person operating that website, nor do they imply any guarantee regarding the content of the linked website.

9.16. If the BUYER violates any of the articles listed in this agreement, he/she shall be personally responsible for such violation both criminally and legally, and the BUYER shall indemnify the SELLER from any legal and criminal consequences arising from these violations. Furthermore, in the event that the incident is referred to the legal sphere due to this violation, the SELLER reserves the right to claim compensation from the BUYER for failure to comply with the membership agreement.

10.RIGHT OF WITHDRAWAL

10.1. If the distance contract is related to the sale of goods, the BUYER may exercise the right of withdrawal without any legal or criminal liability and without giving any reason, by notifying the SELLER within 14 (fourteen) days from the date of delivery of the product to himself/herself or the person/organization at the specified address, provided that the product has not been used. In distance contracts related to service provision, this period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the service provision has started with the approval of the consumer before the end of the withdrawal period. The expenses arising from the exercise of the right of withdrawal shall be borne by the SELLER. By accepting this agreement, the BUYER acknowledges that they have been informed about the right of withdrawal in advance.

10.2. In order to exercise the right of withdrawal within the 14 (fourteen) day period, it is required to make a written notification to the SELLER by registered mail, fax, or email and the product must not be used in accordance with the provisions of "Products that Right of Withdrawal Cannot Be Used" specified in this agreement. In case of exercising this right,

a) The invoice of the product delivered to the third party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the corporation. Order returns issued in the name of corporations cannot be completed if the RETURN INVOICE is not issued.)

b) Return form,

c) The box of the products to be returned, its packaging, and if any, the standard accessories must be delivered complete and undamaged.

d) The SELLER is obliged to refund the total price and the documents that put the BUYER into debt within 10 days at the latest from the date of receipt of the withdrawal notice, and to take back the product within 20 days.

e) If there is a decrease in the value of the goods due to the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER in proportion to his/her fault. However, the BUYER shall not be liable for changes and deteriorations resulting from the proper use of the product within the right of withdrawal period.

f) If the total amount of the campaign limit set by the SELLER is reduced due to the exercise of the right of withdrawal, the amount of discount used within the scope of the campaign will be canceled.

11.PRODUCTS THAT RIGHT OF WITHDRAWAL CANNOT BE USED

Products prepared according to the BUYER's request or clearly tailored to personal needs, underwear bottoms, swimwear bottoms, makeup materials, disposable products, perishable or expired products, products unsuitable for return in terms of health and hygiene if the packaging is opened after delivery to the BUYER, products that are mixed with other products after delivery and cannot be separated due to their nature, products related to periodical publications such as newspapers and magazines, electronic services performed instantly or intangible goods delivered to the consumer instantly, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, and packaging that is opened by the BUYER, cannot be returned according to the Regulation. Furthermore, the right of withdrawal for services whose performance has started with the approval of the consumer before the end of the withdrawal period cannot be exercised according to the Regulation.

Cosmetic and personal care products, underwear products, swimwear, books, copyable software and programs, DVDs, VCDs, CDs, and cassettes, as well as stationery consumables (toner, cartridge, ribbon, etc.), must have unopened, untested, undamaged, and unused packaging to be returned.

12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on the payment transactions made by credit card, the BUYER acknowledges, declares, and undertakes that he/she will pay interest in accordance with the credit card agreement with the cardholder bank and be responsible to the bank. In this case, the relevant bank may apply to legal remedies, request expenses and attorney fees from the BUYER, and in any case, in the event of the BUYER's default on the debt, the BUYER agrees, declares, and undertakes to compensate for the damages and losses incurred by the SELLER due to the delayed performance of the debt.

13.COMPETENT COURT

In case of any disputes arising from this agreement, complaints and objections shall be filed with the consumer problems arbitration committee or consumer court located in the place where the consumer resides or where the consumer transaction is performed, within the monetary limits specified in the law below:

As of 28/05/2014:

a) In disputes where the value is below 2,000.00 (two thousand) TL, complaints should be filed with the district consumer arbitration committees in accordance with Article 68 of the Consumer Protection Law No. 6502.

b) In disputes where the value is below 3,000.00 (three thousand) TL but more than 2,000.00 (two thousand) TL, complaints should be filed with the provincial consumer arbitration committees.

c) In metropolitan cities, complaints between the value of 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL should be filed with the provincial consumer arbitration committees.

This Agreement is made for commercial purposes.

14.EFFECT

When the BUYER makes the payment for the order placed on the Site, the BUYER is deemed to have accepted all the terms of this agreement. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this agreement has been read and accepted by the BUYER on the Site before the order is placed.

SATICI:

ALICI:

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